DELIVERY AND RETURNS

Every parcel is shipped within 24h after your order is placed (except on Saturdays, Sundays and bank holidays)

All orders are dispatched and shipped on the same day if you place your order before noon (except on week-ends and bank holidays). You'll be notified by e-mail once the parcel is shipped and you'll receive a tracking number to follow the delivery of your parcel.

Shipment fees

Free delivery to France on orders over £70

Home delivery via Colissimo within 48/72h: £6 tax incl. | free over £70

Pick up point delivery via Mondial relay within 3/5 days: £4.50 tax incl. | free over £70

Home delivery with TNT express in 24h: £12 tax incl.

Free delivery to the UK, Germany, Netherlands, Belgium, Luxembourg, Switzerland, Italy and Spain on orders over £70

Home delivery within 4 to 8 days depending on the country: £6,00 TTC tax incl. | free over £70

For a delivery to Switzerland, customs fees can be charged and are at the expense of the client, products being charged without taxes.

Free delivery to USA and the rest of the world on orders over £150

Home delivery within 4 to 12 days depending on the country: £20 tax incl. | free over £150

For delivery outside the European Union, including Switzerland and the UK, customs duties may apply and are to be paid by the customer.

Returns accepted within 30 days (exchange or refund)

You have received your items but the size or the shape doesn't fit ? No worries, we accept returns for exchange or refund up to 30 days after you received your parcel.

Return shipping costs related to the UK are the customer’s expense.

Return process

From a country other than those of the European Union, the customer must return the product(s) at his/her own expense, except in the case where he/she has received a product with a manufacturing defect or which does not correspond to the customer's initial order. In this case, the Customer must contact customer service at bonjour@leslipfrancais.fr to obtain a prepaid return form.

The return is at the Customer's risk. The Product must be returned in its original packaging, in its original condition, new, unworn and unwashed.

Please send your return to the following address

LOGTEX - Returns Department
Le Slip Français
Parc Logistique de L'Aube - Entrée Sud
1 Rue des Lacs
10 800 Moussey

If the Customer does not respect the present conditions, in particular the return conditions, LE SLIP FRANÇAIS will not be able to proceed with the refund/credit note for the concerned products.

Logistics handler

Every order is prepared and dispatched in Troyes by our partner LOGTEX (www.logtex.fr), a specialist in ecommerce and fashion.

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