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DELIVERY AND RETURNS

Every parcel is shipped within 24h after your order is placed (except on Saturdays, Sundays and bank holidays)

All orders are dispatched and shipped on the same day if you place your order before noon (except on week-ends and bank holidays). You'll be notified by e-mail once the parcel is shipped and you'll receive a tracking number to follow the delivery of your parcel.

Shipment fees

Free delivery to France on orders over £50

Home delivery via Colissimo within 48/72h: £6 tax incl. | free over £50

Pick up point delivery via Mondial relay within 3/5 days: £4.50 tax incl. | free over £50

Home delivery with TNT express in 24h: £12 tax incl.

Free delivery to Belgium, Switzerland, Great Britain, Germany, Italy, Luxemburg, Netherlands, Spain, Austria on orders over £75

Home delivery within 4 to 8 days depending on the country: £14 TTC | free over £75

For a delivery to Switzerland, customs fees can be charged and are at the expense of the client, products being charged without taxes.

Free delivery to the rest of the world on orders over £150

Home delivery within 4 to 12 days depending on the country: £20 tax excl. | free over £200

For a delivery outside the EU, customs fees can be charged and are at the expense of the client, products being charged without taxes.

Returns accepted within 30 days (exchange or refund)

You have received your items but the size or the shape doesn't fit ? No worries, we accept returns for exchange or refund up to 30 days after you received your parcel.

Return process

Just fill in the return note that has been sent to you together with the products. Then, send the completed return note together with the products (they must be in perfect condition, i.e. unworn and unwashed) at following address:

To return your item just send it to the following address: 

Service Retour LSF chez LOGTEX

Quai n°7 

2 rue William et Catherine Booth

10000 TROYES

If you haven't received or have lost the return note, you can download a new one here: Return note

Logistics handler

Every order is prepared and dispatched in Troyes by our partner LOGTEX (www.logtex.fr), a specialist in ecommerce and fashion.