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PERSONAL DATA 

The General Data Protection Regulation (GDPR) is a EU-wide regulation which is applicable since May 25, 2018. It concerns the whole European Union and applies to organizations in all member-states – therefore also Le Slip Français.

What changes?

In order to protect personal data and to prevent data abuse companies are obliged to inform all users about how they use their personal data.

Like all e-commerce, we collect data of our users, as well as we work together with third parties which then also have access to a certain part of this data.

This data is essential in order to provide you a pleasant shopping-experience and to guarantee you a smooth order process.

We have absolutely nothing to hide and want to provide you a maximum of transparency – so we are going to explain you all right now!

Where are the Le Slip Français servers?

Our servers are exclusively at OHV, a data center in the North of France.

Our data base, which is ensuring the operation of the site is saved on these servers, as well as the data that concerns our customers. In order to give you the opportunity to check your order history at all times, this data won’t be deleted – only if you ask for this explicitly.

Does Le Slip Français sell my personal data?

No! And we won’t ever do this!

We know that some companies are exchanging their databases or sell them, but this is not the case for Le Slip Français. All the data is only saved on our servers and won’t ever be sold or borrowed to third parties.

Are my passwords safe?

Your passwords are saved in encrypted form and a decoding is impossible. Your passwords are safe with us.

And my bank data?

To guarantee you a completely safe payment, we’re working together with one of the biggest service providers in France, Danelys/Be2Bill.

If you want to know more about how this provider is working, follow the link:

https://www.dalenys.com/a-propos/agrements/

What data is saved and for what is it used exactly?

Order:

If you create an account on our website we are saving all data that we need for the order process: your e-mail address, your name, your address and your phone number.

This data will be transmitted to different service providers, in order to deliver your parcel to your address: our logistics partner, that is preparing the parcels as well as the carrier that delivers it. These third-party providers have no right to use this data for any other purpose and are obliged to delete the data after the processing of the order.

These third-party providers save the data in data centers in Europe. However, if your order is being shipped to a country outside of Europe, this data is necessarily transmitted to the local carrier which is delivering in your country.

Newsletter:

If we have your agreement, we also use your data in order to send you our great newsletter. If you don’t want to receive the newsletter anymore, you can unsubscribe at all times – either via the link at the bottom of the e-mail or in your account.

We work together with a French service provider which can guarantee you a maximum of security for your data.

In order to make the newsletter as interesting as possible and to offer you personalized offers, we also transmit your order history, namely your already bought products, with this service provider.

Statistics:

In order to continuously develop and improve ourselves, we work together with different service providers that help us to better analyze and understand the activities of our users on the website. Therefore, we transmit a certain part of data, for example your navigation history, to these providers.

Most of these providers are located in France or in Europe, but there are also some with activities in the US. In any case, all this Data is completely anonymized.

Advertising:

Like the majority of all e-commerce, we save your visit on the website in order to show you some advertisement later on on other websites. This procedure isn’t manipulating personal data, nor do third-party providers or marketing agencies have any access to the data.

If you don’t want to see our advertisement, you can delete the cookies in your browser.

Social Media:

If you use Facebook to create your account on the website, we save nothing but your e-mail address, your name and your Facebook-ID. We don’t have any access to your pictures, your friends list, your posts etc. We are never going to post something on your profile without your agreement.

Product review:

Your email address, your name and your order number are being transmitted to our partner avis-verifiés.com to know about how satisfied you are with the product. This data won’t be further transmitted and providing you a better shopping-experience for you is the only purpose.

What can I do if I want to change my data or if I want to delete them?

You can modify most of the data by yourself in your personal account. If you have any problems with that, please send us an e-mail to bonjour@leslipfrancais.fr